Skip to main content

Have something to say?

Tell us how we could make the product more useful to you.
Planned

Review scheduling changes

Hello, I was wondering if there was a way to see who updated a certain schedule/ task. For example, a manager/ leads will go into Monday, Feb 9th, and edit user X’s workflow 9-11 to XY task. I go in there later and want to be able to see which manager/ lead made that change. Please let us know if this is something that can be discussed or if you need further information. Thank you in advance!

Niki Gjata8 months ago
1
Completed

Role Slash Command

It would be helpful to add a slash command that filters based on a user’s role in the intra day view

chadley1 year ago

Team member week view

Hello, Currently we can only view a team members shedule by a single day. It would be helpful to view a single team members schedule by week as well.

Completed

Auto-Close Open Seats

Automatically close roles with open seats after the set number of days.

Alessandro2 years ago
Completed

Realtime Presence Indicators with Avatars

Real-time presence indicators with avatars display which team members are actively viewing or editing the same sections, such as Workload details or other board views, enhancing collaboration and awareness.

Alessandro2 years ago
Completed

Azure Marketplace Integration

https://appsource.microsoft.com/en-us/product/web-apps/soon_technologies.soon?tab=PlansAndPrice

Alessandro2 years ago

Attach PDF gifs

It would be nice to have the ability to attach a pdf so the techs can know the scope of work in detail and some pictures.

Kevin Pozo2 years ago
Completed

Embed YouTube Video

https://intercom.help/soonapp/en/articles/8519287-embed-youtube-loom-videos-giphy-gifs-and-unsplash-images-in-events#h_ae131b32bc

Alessandro3 years ago
Completed

Advanced Auto-Fill Objectives

Balanced hours Cost optimization

Alessandro3 years ago

Only show opening hours

Is there a way to only show only the hours that the office is open when viewing all the employees scheduled for the day? For example, our working hours are 8-5:30. We can see from 1:00 am to 11:00 pm. We will never have anyone working outside that 8-5:30 timeframe so there is no reason to see anything outside that parameter.

Jenn W3 years ago
1

Enhancements for Remote Work Team Visibility

For teams that primarily operate remotely or from home, it's beneficial to utilize the "WFH" checkbox. However, when viewing the team's board, the abundance of house 🏠 icons next to user names can be distracting if remote work is the default mode. In such cases, it might be more practical to display an icon indicating who is working from the office instead. This icon can be incorporated as part of the options for customizing what is shown or hidden on the event modal. These are the proposed changes: Show/hide House icon Show/hide Office icon (a new addition). This option should be turned off by default to prevent all individuals without the WFH checkbox from having this icon (which is the case for most teams), as it could lead to a similar issue but in reverse. Additionally, another enhancement could be to group people on the event modal based on their location. This can be implemented by grouping individuals with the same icon together: 🏠 : name1, name2 🏒 : name3, name4

Alessandro3 years ago
2

Option to show avatar of user on Event modals

This would make it easier to distinguish between different individuals and their respective events.

Alessandro3 years ago
Completed

Automated Display of Loom, Unsplash, and Giphy Links in Event Descriptions and Comments for Instant Visibility

Now, you can instantly see Loom, Unsplash, and Giphy links in Event descriptions and comments without the need to click on them. By default, the links won't appear on the Event modal unless you specify otherwise by adding: #board: Display only on the event modal Board. #schedule: Display only on the event modal My Schedule. #both: Display on the event modal for both Board and My Schedule.

Alessandro3 years ago

Multi-day events

It would be beneficial to have the option of scheduling multi-day events, whether they are all-day or starting/ending at a specific time. This feature would come in handy for scheduling training courses and on-call shifts, among other scenarios.

Alessandro3 years ago
Completed

Sync role to Outlook and Google Calendar

Your assigned role will be synchronized with your connected Google and/or Outlook Calendar.

Alessandro3 years ago
Completed

Event Availability Setting (Free/Busy)

With the Event Availability Setting, we are giving you more control over how your events appear in synced calendars like Outlook and Google. By default, all events in Soon are set to "busy," aligned with the activity types. However, based on valuable feedback from our users, we have developed a customizable option. Soon administrators will soon have the ability to change the event status to "free" to accommodate specific use cases where it is more suitable for events synced from Soon to be displayed as "free" in Outlook/Google Calendar. This new setting ensures that when your events are synchronized with Outlook and/or Google Calendar, they accurately reflect your desired availability. While events will continue to be set as "busy" by default, this customization will empower you to show them as "free" in the connected calendar whenever needed.

Alessandro3 years ago

Self-Scheduling Activities with Approval Flow and Change Request

The self-scheduling activities feature allows users to make edits to their intraday schedules. To provide better control and oversight, an approval flow is introduced. This feature enables admins to review and approve or reject any changes made by users when self-scheduling is enabled. Additionally, a change request functionality is implemented to streamline the process and facilitate clear communication between users and admins (similar to cover, swap and cancel change requests). Implementation Details: Self-Scheduling Settings: A new setting is introduced to allow customization of self-scheduling activities: a. Self-Scheduling Activities without Approval: Users can freely make edits to their schedules without requiring admin approval. b. Self-Scheduling Activities with Approval: Edits made by users require admin approval before they are applied to the schedule. Requesting Changes: Instead of saving updates, users will see a "Request Changes" button after updating activities in the My Schedule event details and Workload details view. Clicking this button triggers a change request modal, allowing users to finalize and send their request. Admin Review: In the board event details, admins can access the change modal and activities tab. A before-and-after comparison is displayed, showing the original version alongside the proposed changes. Conversation and Overview: The sent version of the change request includes a conversation tab and an information section with an overview of the modifications made. This facilitates clear communication and understanding. Workload Details: The Workload details section also shows a before-and-after view, providing admins with a comprehensive understanding of the impact of the requested changes. Handling Changes: If the original request or activities change while the change request is still pending, the pending request becomes invalid, and the sender is notified. Additionally, pending requests can expire if the activity time for the updated version is reached before approval. Managing Request Status: All consequences related to request status changes and pending requests are carefully considered to ensure a smooth workflow and effective communication. By providing the option to choose between self-scheduling activities without approval or with approval, users can customize their experience while admins can maintain the desired level of control and oversight. Your feedback and upvotes are greatly appreciated as we continue to enhance and refine this comprehensive scheduling feature.

Alessandro3 years ago
Completed

Instant Activity Coverage % Indicator

View the percentage of required activity coverage met by your team in a snap, helping you plan and manage resources better.

Alessandro3 years ago

Horizontal Scrolling and Rolling Schedule Options

The schedule board currently displays the schedule on a weekly basis, but it has been suggested that adding the ability to horizontally scroll through additional weeks or even a whole month would be beneficial. This would allow users to adjust the time period displayed and view the schedule over a longer timeframe. Another alternative could be to implement a rolling schedule that centers on the current day, with the 4th day as the focal point and 3 days in both the past and future displayed when a 7-day period is shown.

Alessandro3 years ago
1

Adding a Feature to Restrict Admins from Viewing Leave Requests of Others

I would like to suggest a feature that would enable Soon users to restrict certain admin users from accessing the leave requests of other team members. Currently, all admin users can view the leave requests of all team members, regardless of their role or responsibilities. To address this issue, I propose implementing a new and similar "Private mode" setting specifically for non-leave manager admin users. This feature would allow team members to keep their leave requests private and prevent non-leave manager admin users from accessing them. Additionally, for admin users who are leave managers, it would be helpful to have the ability to set which users they can see leave requests for. This could be accomplished by allowing leave managers to view leave requests for all users (current setup) or only for their assigned user groups (new). Overall, these features would enhance Soon's privacy and security measures by providing more control over who can view leave requests

Alessandro3 years ago