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Completed
Embed YouTube Video
https://intercom.help/soonapp/en/articles/8519287-embed-youtube-loom-videos-giphy-gifs-and-unsplash-images-in-events#h_ae131b32bc
Alessandro About 1 month ago
📝 General Feedback
Completed
Embed YouTube Video
https://intercom.help/soonapp/en/articles/8519287-embed-youtube-loom-videos-giphy-gifs-and-unsplash-images-in-events#h_ae131b32bc
Alessandro About 1 month ago
📝 General Feedback
In Progress
Advanced Auto-Fill Objectives
Equal Shift Distribution Equal Scheduled HoursWork-Life BalanceCost MinimizationCost MaximizationEqual Utilization Rate
Alessandro About 2 months ago
📝 General Feedback
In Progress
Advanced Auto-Fill Objectives
Equal Shift Distribution Equal Scheduled HoursWork-Life BalanceCost MinimizationCost MaximizationEqual Utilization Rate
Alessandro About 2 months ago
📝 General Feedback
Multiple Availabilities on My Schedule
We wished to have multiple availabilities on our schedule. For example, we would want to open our schedule from 9 am to 11 am and 2 pm to 6 pm. We hope Soon can add this feature soon!
Marielle Anne Garcia About 2 months ago
🧞 Feature requests
Multiple Availabilities on My Schedule
We wished to have multiple availabilities on our schedule. For example, we would want to open our schedule from 9 am to 11 am and 2 pm to 6 pm. We hope Soon can add this feature soon!
Marielle Anne Garcia About 2 months ago
🧞 Feature requests
Completed
Advanced Auto-Fill Constraints
Ensuring a work schedule adheres to compliance requirements is crucial to prevent overworking employees. This involves providing sufficient rest periods, limiting consecutive workdays, and preventing excessive daily shifts. Managing these compliance rules can be challenging, as it's easy to inadvertently schedule an employee too early or for too many consecutive days, resulting in a non-compliant schedule.Soon offers a solution to this complexity with its Auto-Scheduler feature, which introduces three new constraints designed to maintain schedule compliance: Maximum Consecutive Days: This constraint ensures an employee does not work beyond the allowed number of consecutive days. Soon guarantees that after a set sequence of workdays, an employee will have at least one full day off.Minimum Rest Time Between Shifts: To prevent scheduling issues such as assigning an evening shift followed by an early morning shift the next day, this constraint ensures a minimum rest period between two shifts for an employee.Maximum Events Per Day: For schedules involving multiple shifts in a day, this constraint is crucial to limit the number of shifts an employee can work, ensuring no one exceeds the set maximum. By leveraging these constraints, Soon's Auto-Scheduler enables planners to create compliant schedules effortlessly, removing the complexity of manually ensuring adherence to these important rules.Starting today, teams subscribed a Business or Enterprise plan can access these new scheduling constraints. If your team isn't on one of these plans yet, consider upgrading to take advantage of these updates and more features to come.
Alessandro About 2 months ago
🧞 Feature requests
Completed
Advanced Auto-Fill Constraints
Ensuring a work schedule adheres to compliance requirements is crucial to prevent overworking employees. This involves providing sufficient rest periods, limiting consecutive workdays, and preventing excessive daily shifts. Managing these compliance rules can be challenging, as it's easy to inadvertently schedule an employee too early or for too many consecutive days, resulting in a non-compliant schedule.Soon offers a solution to this complexity with its Auto-Scheduler feature, which introduces three new constraints designed to maintain schedule compliance: Maximum Consecutive Days: This constraint ensures an employee does not work beyond the allowed number of consecutive days. Soon guarantees that after a set sequence of workdays, an employee will have at least one full day off.Minimum Rest Time Between Shifts: To prevent scheduling issues such as assigning an evening shift followed by an early morning shift the next day, this constraint ensures a minimum rest period between two shifts for an employee.Maximum Events Per Day: For schedules involving multiple shifts in a day, this constraint is crucial to limit the number of shifts an employee can work, ensuring no one exceeds the set maximum. By leveraging these constraints, Soon's Auto-Scheduler enables planners to create compliant schedules effortlessly, removing the complexity of manually ensuring adherence to these important rules.Starting today, teams subscribed a Business or Enterprise plan can access these new scheduling constraints. If your team isn't on one of these plans yet, consider upgrading to take advantage of these updates and more features to come.
Alessandro About 2 months ago
🧞 Feature requests
Only show opening hours
Is there a way to only show only the hours that the office is open when viewing all the employees scheduled for the day? For example, our working hours are 8-5:30. We can see from 1:00 am to 11:00 pm. We will never have anyone working outside that 8-5:30 timeframe so there is no reason to see anything outside that parameter.
Jenn W 6 months ago
📝 General Feedback
Only show opening hours
Is there a way to only show only the hours that the office is open when viewing all the employees scheduled for the day? For example, our working hours are 8-5:30. We can see from 1:00 am to 11:00 pm. We will never have anyone working outside that 8-5:30 timeframe so there is no reason to see anything outside that parameter.
Jenn W 6 months ago
📝 General Feedback
Enhancements for Remote Work Team Visibility
For teams that primarily operate remotely or from home, it's beneficial to utilize the "WFH" checkbox. However, when viewing the team's board, the abundance of house 🏠 icons next to user names can be distracting if remote work is the default mode. In such cases, it might be more practical to display an icon indicating who is working from the office instead. This icon can be incorporated as part of the options for customizing what is shown or hidden on the event modal. These are the proposed changes:Show/hide House iconShow/hide Office icon (a new addition). This option should be turned off by default to prevent all individuals without the WFH checkbox from having this icon (which is the case for most teams), as it could lead to a similar issue but in reverse.Additionally, another enhancement could be to group people on the event modal based on their location. This can be implemented by grouping individuals with the same icon together:🏠 : name1, name2 🏢 : name3, name4
Alessandro 7 months ago
📝 General Feedback
Enhancements for Remote Work Team Visibility
For teams that primarily operate remotely or from home, it's beneficial to utilize the "WFH" checkbox. However, when viewing the team's board, the abundance of house 🏠 icons next to user names can be distracting if remote work is the default mode. In such cases, it might be more practical to display an icon indicating who is working from the office instead. This icon can be incorporated as part of the options for customizing what is shown or hidden on the event modal. These are the proposed changes:Show/hide House iconShow/hide Office icon (a new addition). This option should be turned off by default to prevent all individuals without the WFH checkbox from having this icon (which is the case for most teams), as it could lead to a similar issue but in reverse.Additionally, another enhancement could be to group people on the event modal based on their location. This can be implemented by grouping individuals with the same icon together:🏠 : name1, name2 🏢 : name3, name4
Alessandro 7 months ago
📝 General Feedback
Option to show avatar of user on Event modals
This would make it easier to distinguish between different individuals and their respective events.
Alessandro 7 months ago
📝 General Feedback
Option to show avatar of user on Event modals
This would make it easier to distinguish between different individuals and their respective events.
Alessandro 7 months ago
📝 General Feedback
Completed
Automated Display of Loom, Unsplash, and Giphy Links in Event Descriptions and Comments for Instant Visibility
Now, you can instantly see Loom, Unsplash, and Giphy links in Event descriptions and comments without the need to click on them. By default, the links won't appear on the Event modal unless you specify otherwise by adding:#board: Display only on the event modal Board.#schedule: Display only on the event modal My Schedule.#both: Display on the event modal for both Board and My Schedule.
Alessandro 8 months ago
📝 General Feedback
Completed
Automated Display of Loom, Unsplash, and Giphy Links in Event Descriptions and Comments for Instant Visibility
Now, you can instantly see Loom, Unsplash, and Giphy links in Event descriptions and comments without the need to click on them. By default, the links won't appear on the Event modal unless you specify otherwise by adding:#board: Display only on the event modal Board.#schedule: Display only on the event modal My Schedule.#both: Display on the event modal for both Board and My Schedule.
Alessandro 8 months ago
📝 General Feedback
Completed
Token Renewal Process for Outlook Calendar Connections
With this update, Outlook Calendar tokens will now be automatically renewed before they expire, guaranteeing seamless calendar synchronization without any interruptions.
Alessandro 11 months ago
🐛 Bugs
Completed
Token Renewal Process for Outlook Calendar Connections
With this update, Outlook Calendar tokens will now be automatically renewed before they expire, guaranteeing seamless calendar synchronization without any interruptions.
Alessandro 11 months ago
🐛 Bugs
Multi-day events
It would be beneficial to have the option of scheduling multi-day events, whether they are all-day or starting/ending at a specific time. This feature would come in handy for scheduling training courses and on-call shifts, among other scenarios.
Alessandro 11 months ago
📝 General Feedback
Multi-day events
It would be beneficial to have the option of scheduling multi-day events, whether they are all-day or starting/ending at a specific time. This feature would come in handy for scheduling training courses and on-call shifts, among other scenarios.
Alessandro 11 months ago
📝 General Feedback
Completed
Sync role to Outlook and Google Calendar
Your assigned role will be synchronized with your connected Google and/or Outlook Calendar.
Alessandro 11 months ago
📝 General Feedback
Completed
Sync role to Outlook and Google Calendar
Your assigned role will be synchronized with your connected Google and/or Outlook Calendar.
Alessandro 11 months ago
📝 General Feedback
Completed
Event Availability Setting (Free/Busy)
With the Event Availability Setting, we are giving you more control over how your events appear in synced calendars like Outlook and Google. By default, all events in Soon are set to "busy," aligned with the activity types. However, based on valuable feedback from our users, we have developed a customizable option. Soon administrators will soon have the ability to change the event status to "free" to accommodate specific use cases where it is more suitable for events synced from Soon to be displayed as "free" in Outlook/Google Calendar.This new setting ensures that when your events are synchronized with Outlook and/or Google Calendar, they accurately reflect your desired availability. While events will continue to be set as "busy" by default, this customization will empower you to show them as "free" in the connected calendar whenever needed.
Alessandro 11 months ago
📝 General Feedback
Completed
Event Availability Setting (Free/Busy)
With the Event Availability Setting, we are giving you more control over how your events appear in synced calendars like Outlook and Google. By default, all events in Soon are set to "busy," aligned with the activity types. However, based on valuable feedback from our users, we have developed a customizable option. Soon administrators will soon have the ability to change the event status to "free" to accommodate specific use cases where it is more suitable for events synced from Soon to be displayed as "free" in Outlook/Google Calendar.This new setting ensures that when your events are synchronized with Outlook and/or Google Calendar, they accurately reflect your desired availability. While events will continue to be set as "busy" by default, this customization will empower you to show them as "free" in the connected calendar whenever needed.
Alessandro 11 months ago
📝 General Feedback
Self-Scheduling Activities with Approval Flow and Change Request
The self-scheduling activities feature allows users to make edits to their intraday schedules. To provide better control and oversight, an approval flow is introduced. This feature enables admins to review and approve or reject any changes made by users when self-scheduling is enabled. Additionally, a change request functionality is implemented to streamline the process and facilitate clear communication between users and admins (similar to cover, swap and cancel change requests). Implementation Details:Self-Scheduling Settings: A new setting is introduced to allow customization of self-scheduling activities:a. Self-Scheduling Activities without Approval: Users can freely make edits to their schedules without requiring admin approval.b. Self-Scheduling Activities with Approval: Edits made by users require admin approval before they are applied to the schedule.Requesting Changes: Instead of saving updates, users will see a "Request Changes" button after updating activities in the My Schedule event details and Workload details view. Clicking this button triggers a change request modal, allowing users to finalize and send their request.Admin Review: In the board event details, admins can access the change modal and activities tab. A before-and-after comparison is displayed, showing the original version alongside the proposed changes.Conversation and Overview: The sent version of the change request includes a conversation tab and an information section with an overview of the modifications made. This facilitates clear communication and understanding.Workload Details: The Workload details section also shows a before-and-after view, providing admins with a comprehensive understanding of the impact of the requested changes.Handling Changes: If the original request or activities change while the change request is still pending, the pending request becomes invalid, and the sender is notified. Additionally, pending requests can expire if the activity time for the updated version is reached before approval.Managing Request Status: All consequences related to request status changes and pending requests are carefully considered to ensure a smooth workflow and effective communication.By providing the option to choose between self-scheduling activities without approval or with approval, users can customize their experience while admins can maintain the desired level of control and oversight. Your feedback and upvotes are greatly appreciated as we continue to enhance and refine this comprehensive scheduling feature.
Alessandro 12 months ago
📝 General Feedback
Self-Scheduling Activities with Approval Flow and Change Request
The self-scheduling activities feature allows users to make edits to their intraday schedules. To provide better control and oversight, an approval flow is introduced. This feature enables admins to review and approve or reject any changes made by users when self-scheduling is enabled. Additionally, a change request functionality is implemented to streamline the process and facilitate clear communication between users and admins (similar to cover, swap and cancel change requests). Implementation Details:Self-Scheduling Settings: A new setting is introduced to allow customization of self-scheduling activities:a. Self-Scheduling Activities without Approval: Users can freely make edits to their schedules without requiring admin approval.b. Self-Scheduling Activities with Approval: Edits made by users require admin approval before they are applied to the schedule.Requesting Changes: Instead of saving updates, users will see a "Request Changes" button after updating activities in the My Schedule event details and Workload details view. Clicking this button triggers a change request modal, allowing users to finalize and send their request.Admin Review: In the board event details, admins can access the change modal and activities tab. A before-and-after comparison is displayed, showing the original version alongside the proposed changes.Conversation and Overview: The sent version of the change request includes a conversation tab and an information section with an overview of the modifications made. This facilitates clear communication and understanding.Workload Details: The Workload details section also shows a before-and-after view, providing admins with a comprehensive understanding of the impact of the requested changes.Handling Changes: If the original request or activities change while the change request is still pending, the pending request becomes invalid, and the sender is notified. Additionally, pending requests can expire if the activity time for the updated version is reached before approval.Managing Request Status: All consequences related to request status changes and pending requests are carefully considered to ensure a smooth workflow and effective communication.By providing the option to choose between self-scheduling activities without approval or with approval, users can customize their experience while admins can maintain the desired level of control and oversight. Your feedback and upvotes are greatly appreciated as we continue to enhance and refine this comprehensive scheduling feature.
Alessandro 12 months ago
📝 General Feedback
Recurring Required Activity Values
The feature request is for Soon to allow users to set recurring required activity values for specific days of the week, while still maintaining the ability to adjust required activity staffing for specific dates as currently possible. With this feature, users can select a day (e.g., every Monday), set the required activity values for that day, and have the system automatically apply those values every week. To ensure that past values remain untouched, the system will prompt users to adjust all days when an update is made, only for future days, or just the current day.This way, users can easily make adjustments without worrying about accidentally overwriting past data. This feature will improve the efficiency of setting required activity values for recurring days, while preserving the accuracy and integrity of past data.
Alessandro 12 months ago
🧞 Feature requests
Recurring Required Activity Values
The feature request is for Soon to allow users to set recurring required activity values for specific days of the week, while still maintaining the ability to adjust required activity staffing for specific dates as currently possible. With this feature, users can select a day (e.g., every Monday), set the required activity values for that day, and have the system automatically apply those values every week. To ensure that past values remain untouched, the system will prompt users to adjust all days when an update is made, only for future days, or just the current day.This way, users can easily make adjustments without worrying about accidentally overwriting past data. This feature will improve the efficiency of setting required activity values for recurring days, while preserving the accuracy and integrity of past data.
Alessandro 12 months ago
🧞 Feature requests
Planned
Instant Activity Coverage % Indicator
View the percentage of required activity coverage met by your team in a snap, helping you plan and manage resources better.
Alessandro 12 months ago
📝 General Feedback
Planned
Instant Activity Coverage % Indicator
View the percentage of required activity coverage met by your team in a snap, helping you plan and manage resources better.
Alessandro 12 months ago
📝 General Feedback
Horizontal Scrolling and Rolling Schedule Options
The schedule board currently displays the schedule on a weekly basis, but it has been suggested that adding the ability to horizontally scroll through additional weeks or even a whole month would be beneficial. This would allow users to adjust the time period displayed and view the schedule over a longer timeframe. Another alternative could be to implement a rolling schedule that centers on the current day, with the 4th day as the focal point and 3 days in both the past and future displayed when a 7-day period is shown.
Alessandro About 1 year ago
📝 General Feedback
Horizontal Scrolling and Rolling Schedule Options
The schedule board currently displays the schedule on a weekly basis, but it has been suggested that adding the ability to horizontally scroll through additional weeks or even a whole month would be beneficial. This would allow users to adjust the time period displayed and view the schedule over a longer timeframe. Another alternative could be to implement a rolling schedule that centers on the current day, with the 4th day as the focal point and 3 days in both the past and future displayed when a 7-day period is shown.
Alessandro About 1 year ago
📝 General Feedback
Adding a Feature to Restrict Admins from Viewing Leave Requests of Others
I would like to suggest a feature that would enable Soon users to restrict certain admin users from accessing the leave requests of other team members. Currently, all admin users can view the leave requests of all team members, regardless of their role or responsibilities. To address this issue, I propose implementing a new and similar "Private mode" setting specifically for non-leave manager admin users. This feature would allow team members to keep their leave requests private and prevent non-leave manager admin users from accessing them. Additionally, for admin users who are leave managers, it would be helpful to have the ability to set which users they can see leave requests for. This could be accomplished by allowing leave managers to view leave requests for all users (current setup) or only for their assigned user groups (new). Overall, these features would enhance Soon's privacy and security measures by providing more control over who can view leave requests
Alessandro About 1 year ago
📝 General Feedback
Adding a Feature to Restrict Admins from Viewing Leave Requests of Others
I would like to suggest a feature that would enable Soon users to restrict certain admin users from accessing the leave requests of other team members. Currently, all admin users can view the leave requests of all team members, regardless of their role or responsibilities. To address this issue, I propose implementing a new and similar "Private mode" setting specifically for non-leave manager admin users. This feature would allow team members to keep their leave requests private and prevent non-leave manager admin users from accessing them. Additionally, for admin users who are leave managers, it would be helpful to have the ability to set which users they can see leave requests for. This could be accomplished by allowing leave managers to view leave requests for all users (current setup) or only for their assigned user groups (new). Overall, these features would enhance Soon's privacy and security measures by providing more control over who can view leave requests
Alessandro About 1 year ago
📝 General Feedback
Planned
Add Support for Viewing Outlook and Google Calendar Events in the Workload View on Mobile
Add the ability to view Outlook and Google calendar events in the Workload view on Soon mobile. This would be especially useful for admins or planners who need to oversee everyone's schedule and synced shared events. It would greatly enhance the app's convenience for a large number of users. Thanks for considering this feature request!
Alessandro About 1 year ago
🧞 Feature requests
Planned
Add Support for Viewing Outlook and Google Calendar Events in the Workload View on Mobile
Add the ability to view Outlook and Google calendar events in the Workload view on Soon mobile. This would be especially useful for admins or planners who need to oversee everyone's schedule and synced shared events. It would greatly enhance the app's convenience for a large number of users. Thanks for considering this feature request!
Alessandro About 1 year ago
🧞 Feature requests
Ability to Rearrange Boards
Currently, there is no way to rearrange boards once they have been created in Soon. This can be inconvenient for users who have created multiple boards out of order and would like to rearrange them to improve organization and efficiency. Additionally, some users may find it helpful to have the ability to star certain boards or view recently viewed boards for quick access. We propose implementing a feature that allows users to rearrange their boards as needed, whether by enabling users to click and drag the boards to reorder them, adding an option to a board's settings to change its position in the list of boards, or through another solution. Additionally, implementing features such as starring boards or showing recently viewed boards could also provide valuable organizational tools for Soon users.Providing these functionalities would allow users to more easily organize and access their boards, improving their workflow and overall experience with Soon. We appreciate your consideration of this feature request and would be happy to provide further details or clarification as needed.
Alessandro About 1 year ago
🧞 Feature requests
Ability to Rearrange Boards
Currently, there is no way to rearrange boards once they have been created in Soon. This can be inconvenient for users who have created multiple boards out of order and would like to rearrange them to improve organization and efficiency. Additionally, some users may find it helpful to have the ability to star certain boards or view recently viewed boards for quick access. We propose implementing a feature that allows users to rearrange their boards as needed, whether by enabling users to click and drag the boards to reorder them, adding an option to a board's settings to change its position in the list of boards, or through another solution. Additionally, implementing features such as starring boards or showing recently viewed boards could also provide valuable organizational tools for Soon users.Providing these functionalities would allow users to more easily organize and access their boards, improving their workflow and overall experience with Soon. We appreciate your consideration of this feature request and would be happy to provide further details or clarification as needed.
Alessandro About 1 year ago
🧞 Feature requests